Information we collect
When you submit a part request, we collect your full name, email address, phone number, VIN, street address, ZIP code, requested part and any notes you provide. Our hosting provider may also process basic technical information needed to deliver and secure the website, such as IP address, browser type and request logs.
How we use information
We use this information to respond to requests, verify vehicle fitment, source and quote parts, arrange orders and delivery, provide customer support, prevent misuse, keep transaction records and meet legal, tax or payment-dispute obligations. NordSpecAuto does not sell customer information.
Storage and service providers
Part requests are stored in the website's secured business database and are available through the restricted NordSpecAuto administration area. Request details may also be transmitted through our email-delivery provider so NordSpecAuto can respond. Hosting, email, payment, shipping and professional service providers receive information only as needed to perform their services or comply with law.
Retention
Inquiry and transaction information is kept only as long as reasonably needed to handle the request, support an order, maintain business and tax records, resolve disputes and satisfy legal obligations. Information that is no longer needed will be deleted or securely disposed of.
Security
NordSpecAuto uses restricted administrative access and reasonable technical and organizational safeguards. No online transmission or storage system can be guaranteed completely secure.
Your choices
You may ask to review, correct or delete information you submitted by contacting us. Some records may be retained when reasonably required for completed transactions, taxes, fraud prevention, legal obligations or active disputes. Do not submit Social Security numbers, payment-card numbers or unrelated sensitive information through the part-request form.
Children and policy updates
The website is intended for customers seeking automotive parts and is not directed to children under 13. Material policy changes will be posted here with a revised effective date.